Ordering information

It is important to us that you always receive a friendly, efficient and personal service when ordering through Vintage Attic Sevenoaks. You can order 24 hours a day on our website. If you would like advice or would rather speak to someone about an order please feel free to call us on 01732 666420 (9.30am – 5pm Monday to Saturday + 24 hour answering service) or email us at vintageatticsevenoaks@gmail.com

 SPECIAL NOTICE - please be aware that whilst we will try and maintain our delivery times we cannot guarantee them.

Postage costs

UK DELIVERY ONLY

Courier Service Monday to Friday

Postage charges for Mainland UK:

£4.50 for small parcel (1 to 2 pots of paint) 3-5 working day delivery (excludes weekends and Bank Holidays)

£6.00 for small parcel (1 to 2 pots of paint) 1-2 day delivery (excludes weekends and Bank Holidays)

£10.00 for large parcels (3 plus pots of paint) 1-2 day delivery (excludes weekends and Bank Holidays)

Orders must be placed before 12pm to be sent that day. 

For time sensitive deliveries please feel free to call our friendly team and we will try our very best to meet your needs.

Express Delivery:

This can be selected from the delivery options when you checkout. This is a 1 to 2 day week day service. It does not operate over the weekend. Any orders received on Friday before 12pm will arrive on Monday. For Saturday delivery please see below.

Saturday Delivery:

Orders can be sent for Saturday delivery providing you have placed your order before 11am on the Friday before, or Thursday if the Friday is a Bank Holiday. Please select this service from the delivery options when you checkout. 

ADDITIONAL SURCHARGE

The following postcodes are subject to an additional surcharge for orders over 2KG in weight. We will contact you after receiving your order to arrange payment of the delivery surcharge.  We will be happy to refund your order in full prior to dispatch should you decide not to pay the delivery surcharge:-

The Highlands and Islands of Scotland

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26 PH30-44, PH49-50, ZE

Northern Ireland, Isle of Man and Isles of Scilly

BT, IM, TR21-25

FREE DELIVERY FOR ORDERS OVER £60 - all free delivery is sent out on 3-5 day service. Applied automatically when you checkout.  Please note excludes furniture and large or heavy items. Offer only available for mainland UK - excludes following postcodes:

The Highlands and Islands of Scotland

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26 PH30-44, PH49-50, ZE

Northern Ireland, Isle of Man and Isles of Scilly

BT, IM, TR21-25

FREE LOCAL DELIVERY ON ALL ORDERS - if you live within 10 miles of TN13 1LL we will deliver to your door free of charge.

Payment

You can pay online using Visa, Visa Debit, Mastercard or PayPal. 

Delivery Information

Standard items (i.e. those which are not personalised) ordered before 12pm are usually sent on the same working day. During busy periods orders will be sent within 2 working days of ordering. If your order is urgent please let us know and we will always do our best to accommodate. Personalised orders may take longer depending on how busy we are. We aim to send all personalised products within 3 working days of ordering. Again, if your order is urgent please let us know and we will try to meet your deadline.